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Load paper
The printer is out of paper. Load more paper to continue printing. For more information, see “Loading paper” on
page 16.
Clear the paper jam
Check to see if the paper jam is in the paper support or in the duplex unit, and then remove the paper jam. For more
information, see “Jams and misfeeds troubleshooting” on page 99.
Clear the cartridge carrier jam
For more information, see “Cartridge carrier jam” on page 103.
Duplex light is blinking
Note: If the light and the
A
light blink alternately, see “Power light and duplex light are blinking alternately” on
page 70.
The black cartridge may be low on ink or out of ink. Check the ink level of the black cartridge. For more information,
see “Checking the ink levels” on page 62.
If the black ink level is low, replace the black cartridge with a new one. To order a new cartridge, see “Ordering print
cartridges” on page 64.
Power light and duplex light are blinking alternately
The light and the
A
light blink alternately when the printer detects errors in the memory card slots or in the
PictBridge port.
These are possible solutions. Try one or more of the following:
Remove extra memory devices
The printer recognizes one active media device at a time. Do not insert two memory cards at one time, a flash drive
and a memory card at one time, or a PictBridge-enabled digital camera and a memory card at one time.
Make sure your camera is a PictBridge-enabled digital camera
Check to see if your camera is a PictBridge-enabled digital camera. For more information, see the documentation
that came with your camera.
Enable PictBridge printing from the camera
Enable PictBridge printing on the camera by selecting the correct USB mode. If the camera USB selection is incorrect,
the camera is detected as a USB storage device, or the
light and
A
light blink alternately. For more information,
see the documentation that came with your camera.
Make sure you inserted a valid device into the PictBridge port
Only the following devices are recognized by the PictBridge port:
• PictBridge-enabled digital camera
• Flash drive
Any other USB devices are not recognized.
Troubleshooting
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