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Troubleshooting
Setup troubleshooting
Power button is not lit
These are possible solutions. Try one or more of the following:
Press power button
Make sure the printer is on by pressing .
Disconnect and reconnect the power cord
1 Disconnect the power cord from the wall outlet, and then from the printer.
2 Plug the cord all the way into the power supply on the printer.
1
2
3 Plug the cord into an electrical outlet that other electrical devices have been using.
4 If the light is not on, press .
Power light is blinking
The power light blinks when it detects errors in the printer.
Note: If the
light and the
A
light blink alternately, see “Power light and duplex light are blinking alternately” on
page 70.
These are possible solutions. Try one or more of the following:
Check print cartridges
Make sure there is a cartridge installed in the printer. If you are using a photo cartridge, make sure there is also a
color cartridge installed.
If a cartridge is missing, install the missing cartridge.
Check the ink level of the color print cartridge
The color cartridge may be low on ink or out of ink. Check the ink level of the color cartridge. For more information,
see “Checking the ink levels” on page 62.
If the color ink level is low, replace the color cartridge with a new one. To order a new cartridge, see “Ordering print
cartridges” on page 64.
Troubleshooting
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