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Check the ink levels
Check the ink levels, and install new print cartridges if necessary.
Remove tape on cartridges
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
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3 Reinstall the cartridges.
Make sure the printer is set as the default printer and is not on hold or paused
To set printer as default
1
From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility, depending
on the operating system version you are using.
2 From the Printer List dialog, select your printer.
3 Click the Make Default icon.
To resume print jobs
1
From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility, depending
on the operating system version you are using.
2 From the list of printers, double-click your printer.
The printer pop-up menu appears.
3 If you want to resume all print jobs in the queue, click Start Jobs.
If you want to resume a particular print job, select the document name, and then click Resume.
Reconnect the power supply
1 Press to turn off the printer.
2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer back on.
Troubleshooting
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