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Verifying the Remote Maintenance Device (RMD)
This procedure should be performed only by qualified technicians.
To verify the RMD:
Step Procedure
1 Dial extension of RMD (The 12th extension on the MERLIN Messaging
System module)
2 Verify that RMD answers call and provides a high-pitch tone
3 If the RMD does not answer, verify whether the RMD is working properly:
Make sure the 2-Port, 4-Port, 6-Port, 8-Port, or 10-Port PC Card
containing the RMD is properly installed in the left-most PCMCIA slot
on the MERLIN Messaging System module
●
Make sure no terminal is connected to the serial port on the MERLIN
Messaging System module
●
Make sure you are dialing the correct RMD extension. The RMD is the
twelfth extension on the MERLIN Messaging System module
●
Procedures
Voice Mail Service
Automated Attendant Service
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Verifying Immediate Call Handling
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Verifying Delayed Call Handling
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Verifying Day Main menu
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Verifying Night Main menu
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Verifying Night Service Programming
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Verifying Fax Machines
Call Answer Service
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Verifying Extension Coverage
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Verifying Line Coverage
Verifying the Remote Maintenance Device (RMD)
http://www.sostc.com/lucent/installation/prog_merlin_mess/mmatnt1a.htm [2/2/2000 2:33:01 PM]