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can leave messages in a guest mailbox, however, the system operator cannot transfer calls to a
guest mailbox unless the System Manager sets up a phantom extension for the user.
H
Hunt Pattern
The search pattern used by the Group Calling feature to find the next available extension for
answering a call. The MERLIN Messaging System Calling Group should be administered for a
linear hunt pattern. If this search pattern is specified, the first member is selected. If the first port is
not available, the next port is selected. The search continues in a linear hunt pattern.
I
Immediate Call Handling
Call Handling mode in which the MERLIN Messaging System Automated Attendant serves as the
primary call handler for incoming (external) calls. The communications system operator serves as
backup for the Automated Attendant.
K
Key Mode
One of three modes of system operation, in which the system uses personal lines on line buttons
for outside calls with a separate interface (ICOM buttons) for inside calling.
L
Light Emitting Diode (LED)
A semiconductor device that produces light when voltage is applied; such as the lights on
the telephone, on the communications system processor module and on the MERLIN
Messaging System module.
Line Assignments
A MERLIN Messaging System feature used to assign the lines to specific Automated
Attendants for Call Handling when Multiple Automated Attendants are used. Lines that are
not specifically assigned to Automated Attendant 2, Automated Attendant 3 or Automated
Attendant 4 are handled by Automated Attendant 1.
M
Mailbox
Storage space assigned to a MERLIN Messaging System user in which messages can be left for
the user.
MERLIN Messaging System Glossary
http://www.sostc.com/lucent/glossary.htm (6 of 13) [2/2/2000 2:36:01 PM]