Filter
Top Products
System Manager Responsibilities
The System Manager is responsible for performing the following routine maintenance tasks:
Maintaining Voice Mailboxes, for example:
Adding and deleting voice mailboxes.❍
Resetting (initializing) voice mailbox passwords when forgotten.❍
Changing user's mailbox language.❍
●
Maintaining Transfer-Only, Automated Attendant and Fax Extensions.●
Changing Automated Attendant Menus, Announcements and Line Assignments to
reflect changes in line assignment, personnel, company operations or company services.
●
Maintaining the Automated Attendant Schedule to assure that the appropriate
Automated Attendant menus and announcements are played in connection with holidays
and temporary company closings or openings.
●
Maintaining System Parameters to make system-wide changes (for example, changing
date and time, the Call Answer Service Operator extension or General Mailbox
Owners).
●
Maintaining System Security by responding to user inquiries and by taking measures
to prevent toll fraud and to safeguard the contents of mailboxes.
●
Performing System Backups periodically or when changes are made to the MERLIN
Messaging System.
●
Maintaining Directory Listings to reflect changes in personnel.●
Reviewing Configuration Reports to ensure that all system parameters, line
assignments, Automated Attendant menus and Announcements are current and correct.
●
More Support Roles
Call Answer Service Operator
General Mailbox Owner(s)
System Manager Responsibilities (Maintenance)
http://www.sostc.com/lucent/ongoingmaintenance/overview/mmgenres2a.htm [2/2/2000 2:34:18 PM]