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Creating Announcements
Announcements are recorded messages that callers hear when they make specific selections from
the MERLIN Messaging System menus and/or submenus.
The MERLIN Messaging System allows up to 99 announcements shared among all
Automated Attendants.
●
The same announcement can be used for any or all menus or submenus and for all
Automated Attendants.
●
A single announcement can be up to two minutes in length.●
The factory setting is "Announcement [nn] does not exist."●
To create an announcement:
Step Programming Task Touch-Tone Input
1 Log in to System Administration, if needed
2 Select Automated Attendant
3 Select a specific Automated Attendant [1-4]
4 Select Announcements
5 Enter announcement number
[1–99]
6 Choose an option:
Create an announcement●
Cancel●
Procedures
Modifying a Day or Night Menu
Creating a Submenu
Modifying a Submenu
Deleting a Submenu
Modifying an Announcement
Deleting an Announcement
Programming the Schedule Controller
Administering a Temporary Schedule
Programming Line Assignments
Assigning a Fax Extension to an Automated Attendant
Assigning Fax Extensions
Deleting Fax Extensions
Creating Announcements
http://www.sostc.com/lucent/ongoingmaintenance/managingsystem/modaap/mmipcpmm19.htm [2/2/2000 2:34:48 PM]