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Verifying Line Coverage
To verify that coverage for external calls works correctly:
Step Procedure
1 Place an outside call to a line that should receive MERLIN Messaging
System Call Answer Service
2 Do not answer the call
3 For lines without a principal user, the call should receive the coverage of
extension with lowest logical ID in Coverage Group
4 For lines with a principal user, the call should receive coverage of
principal user
5 Bilingual operation only:
Verify that system prompts are played in the Primary Language●
Press *1 and verify that you hear system prompts in the Secondary
Language
●
6 Repeat this test for all lines that should receive MERLIN Messaging
System Call Answer Service
Procedures
Remote Maintenance Device (RMD)
Voice Mail Service
Automated Attendant Service
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Verifying Immediate Call Handling
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Verifying Delayed Call Handling
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Verifying Day Main menu
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Verifying Night Main menu
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Verifying Night Service Programming
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Verifying Fax Machines
Call Answer Service
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Verifying Extension Coverage
Verifying Line Coverage
http://www.sostc.com/lucent/installation/prog_merlin_mess/mmatnt12.htm [2/2/2000 2:33:08 PM]