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8
8.8 What Does Each Message Mean?
8-24
When a Message Appears Chapter 8
Internet Fax/Network Scan
Message Cause Remedy
*COMM.ERROR*
XXXX Server
Communication is not
possible because of some
problem in the copier or due
to the condition of the
network or server.
Check the transmission results.
Consult with the network
administrator.
*CANNOT CONNECT*
XXXX Server
A connection to the server
cannot be established.
Check that the Ethernet cable is
correctly connected. (p. 9-14)
Check the settings for the
functions on the “E-MAIL
SETTING 1”, “E-MAIL SETTING
2”, and “NETWORK SETTING”
menus. (p. 9-16)
Consult with the network
administrator.
*CANNOT GET IP*
XXXX Server
The IP address could not be
assigned by the DNS or
DHCP server.
Consult with the network
administrator.
*DISCONNECT*
XXXX Server
The connection to the server
was cut.
Consult with the network
administrator.
*WRONG PASSWORD*
XXXX Server
The password is incorrect, so
the copier could not log onto
the server.
For a POP3 server, check the
setting for the functions on the “E-
MAIL SETTING 2” menu. (p. 9-28)
Consult with the network
administrator.
*RECEIVE WRONG DATA*
XXXX Server
An e-mail message that
cannot be printed by this
copier was received. (For a
file attachment in a format
other than TIFF-F)
Ask the sender to send a TIFF-F
file or text in the correct format.
*MEM.FULL/TX CANCEL* While sending an e-mail
message, the size of the data
for the scanned image has
exceeded the capacity of the
memory.
Retrieve all received e-mail
messages stored in the memory.
*MEM.FULL/RX CANCEL*
XXXX Server
While receiving an e-mail
message, the size of the data
for the scanned image has
exceeded the capacity of the
memory.
Retrieve all received e-mail
messages stored in the memory.
*FILE FULL/TX CANCEL* While sending an e-mail
message, the maximum
number of managed memory
files is used.
Retrieve all received e-mail
messages stored in the memory.
*FILE FULL/RX CANCEL*
XXXX Server
While receiving an e-mail
message, the maximum
number of managed memory
files is used.
Retrieve all received e-mail
messages stored in the memory.
*SERVER MEMORY FULL*
SMTP Server
The memory of the SMTP
server has become full while
sending an e-mail message.
Consult with the network
administrator.