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o You sent a fax but it was received completely blank.
Make sure that you have correctly loaded your docu-
ment face down.
o The image received on your fax machine was very
poor
. Contact the person sending you the fax and ask
them to change their Transmit Resolution and Type
of Original settings. Ask the person to make a copy
of the document on their fax machine to ensure that it
is working properly. Then ask them to send the fax
again. If you still have a problem, try making a copy
of a document on your machine to make sure it is
working properly.
o You tried dialing with a One-Touch key or an Auto Dial
code but nothing happened
. Make sure that the One-
Touch key or Auto Dial code you are using has been
programmed. Check the fax number to make sure it
was entered correctly (see “Dial Directories” on
page 29). When you are dialing with an Auto Dial
code, be sure to press the Auto Dial key before you
enter the code. If your fax machine has the Auto Start
feature turned off, you will have to press the Start
key before dialing will begin (see “Customizing Fea-
tures & Operations” on page 53).
o Your fax machine does not answer the phone or
receive faxes
. First check to see that the power cable
is connected to the power outlet and the telephone
line is connected to LINE. Also check the reception
mode you are using. Your fax machine will not auto-
matically receive faxes in manual answering mode
[TEL]. See “Setting Answering Mode” on page 23 in
Installation.
o Your received documents are light or have vertical
streaks on them and you are not out of toner
. Gently
wipe the lens surface of the LED array on your fax
machine and then see if the machine works properly
(refer to “Replacing Toner Cartridge” on page 69). If
your fax machine still does not work properly,
remove the image drum unit (refer to “Replacing
Image Drum Unit” on page 71), tap the toner car-
tridge, and slowly swing it 20-30 degrees vertically
several times. Be careful not to let the toner leak
from the cartridge. If this does not work, you may
need to replace your image drum unit. Contact your
dealer to get a replacement.
o You set your fax machine for delayed transmission
but it did not send
. Check the display to make sure
that you have set the clock on your fax machine to
the correct time. See “Setting Time & Date” on
page 23 in Installation.