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7-10 SV61891 Rev. A
7 • Troubleshooting
Moistening Problems
Envelopes
Do Not Seal
Incorrect feeding
Make sure you slide the envelope flap under the blue edge of the feed deck.
If you do not, the moistener cannot wet the flap.
Low sealant level
Check the sight glass on the left side of the moistener tank. If the sealant
level is low, add E-Z Seal
®
Sealing Solution until it reaches the bottom of the
fill hole. See the instructions in Chapter 6.
Dry moistener brush
Try wetting the moistener brush. If the brush drys out quickly, replace the
moistener wick as explained in Chapter 6.
Dirty moistener brush
Remove the moistener brush. Clean it in plain water and rinse thoroughly.
Worn moistener brush
Replace the moistener brush. See Chapter 6 for instructions.