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Polycom® RealPresence Collaboration Server 800s Administrator’s Guide
viii
Polycom, Inc
Modifying the Default IP Network Service ..............................................................16-9
IP Network Monitoring .............................................................................................16-19
Ethernet Settings .................................................................................................................16-23
NAT (Network Address Translation) Traversal ............................................................16-25
Deployment Architectures ................................................................................................16-25
Remote Connection Using the Internet ...................................................................16-25
Business to Business Connections ............................................................................16-26
FW (Firewall) NAT Keep Alive ................................................................................16-27
System Configuration in SBC environments ..................................................16-27
SIP Proxy Failover With Polycom® Distributed Media Application™
(DMA™) 7000 ......................................................................................................................16-28
RealPresence Collaboration Server 800s Network Port Usage ....................................16-29
LAN Redundancy ...............................................................................................................16-31
Configuration Requirements .....................................................................................16-31
Signaling and Media Redundancy ...........................................................................16-31
Hardware Monitor Indications .................................................................................16-32
Multiple Network Services ................................................................................................16-33
Guidelines ....................................................................................................................16-33
Resource Allocation and Capacity ...................................................................16-33
First Time Installation and Configuration ...............................................................16-34
Connecting the Cables to the RealPresence Collaboration Server 800s ..............16-35
Collaboration Server Configuration .........................................................................16-35
System Flags and License Settings ...................................................................16-35
IP Network Service Definition ..........................................................................16-35
Setting a Network Service as Default ...............................................................16-40
Signaling Host IP Address and MCU Prefix in GK Indications ..................16-41
Resolution Configuration ..................................................................................16-41
Conference Profile ...............................................................................................16-41
Signaling Monitor .......................................................................................................16-42
Conferencing ...............................................................................................................16-42
Defining AVC Dial Out Participants ................................................................16-42
Monitoring Conferences ....................................................................................16-43
Resource Report ..........................................................................................................16-44
Port Gauge Indications .......................................................................................16-44
IVR Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17-1
IVR Services List ...................................................................................................................17-1
IVR Services Toolbar ....................................................................................................17-2
Adding Languages ...............................................................................................................17-3
Uploading a Message File to the Collaboration Server ...........................................17-4
Defining a New Conference IVR Service ..........................................................................17-6
Defining a New Conference IVR Service ..................................................................17-6
Change to Chairperson ......................................................................................17-18
Entry Queue IVR Service ...................................................................................................17-19
Defining a New Entry Queue IVR Service ..............................................................17-19
Setting a Conference IVR Service or Entry Queue IVR Service as the Default
Service ...........................................................................................................................17-23
Modifying the Conference or Entry Queue IVR Service Properties ....................17-24