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Polycom, Inc v
Adding a Participant to the Address Book .................................................................8-6
Adding a New participant to the Address Book Directly ........................................8-7
Adding a Participant from an Ongoing Conference to the Address Book ..........8-12
Modifying Participants in the Address Book ...........................................................8-13
Deleting Participants from the Address Book ..........................................................8-14
Copying or Moving a Participant ..............................................................................8-14
Searching the Address Book .......................................................................................8-16
Filtering the Address Book .........................................................................................8-16
Filtering Address Book Data Using a Predefined Pattern ..............................8-16
Filtering Address Book Data Using a Custom Pattern ...................................8-17
Clearing the Filter .................................................................................................8-19
Obtaining the Display Name from the Address Book ....................................................8-20
Guidelines ......................................................................................................................8-20
Enabling and Disabling the Obtain Display Name from Address Book
Feature ............................................................................................................................8-20
Importing and Exporting Address Books .........................................................................8-21
Exporting an Addre
ss Book ........................................................................................8-21
Importing an Address Book ........................................................................................8-21
Integrating the Global Address Book (GAB) of Polycom RealPresence Resource
Manager (XMA) or Polycom CMA™ with the Collaboration Server ...........................8-22
Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Guidelines ........................................................................................................................9-1
System ......................................................................................................................9-1
Resources .................................................................................................................9-1
Reservations ............................................................................................................9-2
Using the Reservation Calendar ...........................................................................................9-3
Toolbar Buttons .......................................................................................................9-4
Reservations Views ........................................................................................................9-4
Week View ...............................................................................................................9-5
Day View .................................................................................................................9-5
Today View .............................................................................................................9-5
List View ..................................................................................................................9-5
Changing the Calendar View .......................................................................................9-6
Scheduling Conferences Using the Reservation Calendar ...............................................9-8
Creating a New Reservation .........................................................................................9-8
Managing Reservations .......................................................................................................9-14
Guidelines ......................................................................................................................9-14
Viewing and Modifying Reservations .......................................................................9-14
Using the Week and Day views of the Reservations Calendar .....................9-14
Adjusting the Start Times of all Reservations ..........................................................9-16
Deleting Reservations ..................................................................................................9-17
Searching for Reservations using Quick Search ......................................................9-18
Operator Assistance & Participant Move . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Operator Conferences ..........................................................................................................10-1
Defining the Components Enabling Operator Assistance .....................................10-3
Defining a Conference IVR Service with Operator Assistance Options .......10-3
Defining an Entry Queue IVR Service with Operator Assistance Options .. 10-5