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Polycom® RealPresence Collaboration Server 800s Administrator’s Guide
vi
Polycom, Inc
Defining a Conference Profile for an Operator Conference ...........................10-6
Starting an Ongoing Operator Conference .......................................................10-8
Saving an Operator Conference to a Template ...............................................10-10
Starting an Operator Conference from a Template ........................................10-11
Monitoring Operator Conferences and Participants Requiring Assistance .......10-12
Requesting Help ..................................................................................................10-12
Participant Alerts List .........................................................................................10-13
Audible Alarms ...................................................................................................................10-14
Using Audible Alarms .......................................................................................10-14
Moving Participants Between Conferences ....................................................................10-14
Moving Participants Options ....................................................................................10-15
Conference Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-1
Guidelines ..............................................................................................................11-1
Using Conference Templates ..............................................................................................11-2
Toolbar Buttons .....................................................................................................11-2
Creating a New Conference Template ...............................................................................11-4
Creating a new Conference Template from Scratch ................................................11-4
Saving an Ongoing or AVC-based CP Operator Conference as a Template .......11-8
Starting an Ongoing Conference From a Template .........................................................11-9
Starting an Operator Conference from a Template (AVC Conferencing) ..11-10
Scheduling a Reservation From a Conference Template .............................................11-11
Deleting a Conference Template ......................................................................................11-12
Exporting and Importing Conference Templates ..........................................................11-13
Exporting Conference Templates .............................................................................11-13
Exporting All Conference Templates from an MCU .....................................11-14
Exporting Selected Conference Templates ......................................................11-15
Importing Conference Templates .............................................................................11-16
Polycom Conferencing for Microsoft Outlook® . . . . . . . . . . . . . . . . . . . . . . .12-1
Setting up the Calendaring Solution ..................................................................................12-2
Calendaring Guidelines ...............................................................................................12-7
Creating and Connecting to a Conference ........................................................................12-9
Creating a Conference ..................................................................................................12-9
Connecting to a Conference ......................................................................................12-10
Collaboration Server Standalone Deployment ...............................................12-10
Collaboration Server and Polycom DMA System Deployment ...................12-11
Polycom Solution Support .........................................................................................12-11
Conference and Participant Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13-1
General Monitoring ..............................................................................................................13-1
Conference Level Monitoring .............................................................................................13-2
Viewing the Properties of an Ongoing AVC CP and Mixed CP and SVC
Conference .....................................................................................................................13-2
Viewing the Properties of an Ongoing SVC-based Conference ...........................13-11
Monitoring Operator Conferences and Participants Requiring Assistance .......13-14
Requesting Help ..................................................................................................13-15
Request to Speak .................................................................................................13-16
Participant Alerts List .........................................................................................13-17