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Troubleshooting
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Note
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If the problem cannot be solved, contact your sales or service representative.
Part of the image cannot be
printed.
A paper size which is smaller than that specified in the
application is used for printing. Load the correct size of
paper. If you can't select the paper size specified in the
application, make use of the zooming features. See the
driver's online help file.
Network configurations you
have made do not become ef-
fective.
Turn the printer power off and on. The network config-
uration page of the Network Interface Board will be
printed automatically. Check the configuration of the
Network Interface Board with this page.
The output from SR720 is
curled and a paper misfeed
has occurred with SR720.
A paper misfeed may have occurred because of curled
paper in the output tray. If the paper output is curled,
remove the paper from the paper tray and load it again
after turning it over.
Windows 95/98/NT 4.0:
The computer doesn't recog-
nize the installed printer op-
tions.
If the connection to the printer is not bi-directional, the
computer does not recognize the installed printer op-
tions.
Setting of the options might not be specified correctly.
In this case specify which options you have installed
using the printer driver.
Reference
For more information on setting options for the
printer driver, see “Installing the PCL5e/6 Printer
Driver”, “Installing the PostScript Printer Driver” in
the “Setup Guide”.
Windows 3.1x:
The printer can not be sent.
The memory buffer might be full. Remove the check
mark from the
[
Use Print Manager
]
check box, or make
the timeout setting longer.
Status Possible Causes, Descriptions, and Solutions