Filter
Top Products
Troubleshooting_ 7
shown to remove the misfed paper.
10.Close the inner cover of the reverse unit.
11.Lowe
ring down the scan unit gently and slowly until it is completely
closed. Make sure that it is securely latched.
Be careful not to pinch your fingers!
If the scan unit is not completely closed, the machine will not
operate.
If you do not see the jammed paper or if there is any resistance when
you pull, stop and go to the next step.
12.Open the rear cover and carefully take the jammed paper out of the
machine.
13.Close the rear cover.
In the duplex unit area
Click this link to open an animation about clearing a jam.
1. Open the front
door.
Be careful not to scratch the surface of the paper transfer belt.
2. Pre
ss the green release handle to release the paper transfer belt.
Holding the handle on the paper transfer belt, lift it out of the machine.
3. Remove the jammed paper by pulling in the direction shown. To avoid
tearing the paper, pull it out gently and slowly.