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Troubleshooting_ 9
Replace new [ccc]
toner
Replace with new
[ccc] toner cartridge
The indicated toner
cartridge has almost
reached its estimated
cartridge life. The
machine might stop
printing.
Estimated cartridge
life means the
expected or
estimated toner
cartridge life, which
indicates the
average capacity of
print-outs and is
designed pursuant
to ISO/IEC
19798.
The number of
pages may be
affected by the
percentage of
image area,
operating
environment,
printing interval,
media type and
media size. Some
amount of toner
may remain in the
cartridge even
when red LED is
turns on and the
printer stops
printing.
• You can choose Stop
or Continue as
shown on the control
panel. If you select
Stop, the printer
stops printing and
you cannot print any
more without
changing the
cartridge. If you
select Continue, the
printer keeps printing
but the printing
quality cannot be
guaranteed.
Replace the toner
cartridge for the best
print quality when this
message appears.
Using a cartridge
beyond this stage
can result in printing
quality issues. (See
"Replacing the toner
cartridge" on page 2)
Samsung does
not recommend
using
non-genuine
Samsung toner
cartridge such
as refilled or
remanufactured
. Samsung
cannot
guarantee
non-genuine
Samsung toner
cartridge's
quality. Service
or repair
required as a
result of using
non-genuine
Samsung toner
cartridges will
not be covered
under the
machine
warranty.
• If the machine stops
printing, replace the
toner cartridge (See
"Replacing the toner
cartridge" on page 2).
[ccc] toner Not
Compatible
[ccc] toner cartridge
is not compatible.
Check guide
The toner cartridge you
have installed is not for
your machine.
Install a
Samsung-genuine toner
cartridge, designed for
your machine.
Message Meaning Suggested solutions
[ccc] toner Not
Installed
[ccc] toner cartridge
is not installed.
Install it
The toner cartridge is not
installed or the CRUM
(Consumer Replaceable
Unit Monitor) in the
cartridge is not properly
connected.
Reinstall the toner
cartridge two or three
times. If the problem
persists, the toner
cartridge is not being
detected. Call for
service.
[ccc] Toner Not
Installed
[ccc] Toner is not
installed.
Remove seal tape &
reinstall
The machine cannot
detect a toner cartridge.
Remove the sealing
tape from the toner
cartridge.
Refer to Quick Install
Guide.
Group
Not Available
You have tried to select a
group location number
where only a single
location number can be
used, such as when
adding locations for a
multiple send operation.
Use a speed dial
number or dial number
manually using the
number keypad.
Data Read Fail
Check USB Memory
Time expired while
reading date.
Try again.
Data Write Fail
Check USB Memory
Storing to the USB
memory failed.
Check the available
USB memory space.
Door is open.
Close it
The door is not securely
latched.
Close the door until it
locks into place.
Door is open or
Check Transfer belt
The front door is not
securely latched.
Close the front door
until it locks into place.
IP Conflict
This IP address
conflicts with that
of other system
The IP address is used
elsewhere.
Check the IP address or
obtain a new IP
address.
Connection Error Connection with the
SMTP server failed.
Check the server
settings and the
network cable.
Enter Again You entered an
unavailable item.
Enter the correct item
again.
Fax memory is
almost full
The fax memory is full. Delete unnecessary fax
jobs and retransmit after
more memory becomes
available. Alternatively,
split the transmission
into more than one
operation.
Fan error
Error: [aaa]
Turn off then on
There is a problem in the
machine.
Turn the machine off
and turn it on again. If
the problem persists,
call for service.
Fuser error
Error: [aaa]
Turn off then on
There is a problem in the
machine.
Turn the machine off
and turn it on again. If
the problem persists,
call for service.
Fuser unit Not
Installed
Fuser unit is not
installed.
Install it
The fuser unit is not
installed.
Call for service.
Message Meaning Suggested solutions