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Administrator’s Guide (Windows only)_ 7
Frequently Asked Question
Remote Installation related questions
No. Question Answer
1 Client computers are not
listed in the list when
logging on as a domain.
Primary DNS address in all client
com
puters should be specified as
your domain server.
If the client computer is turned off,
turn it on.
2 “Cannot access” error
message appears during
workgroup remote
installation.
This error message appears if access
was denied. You should check the
settings of network access; sharing
and security model for local accounts.
• From th
e Windows Start menu,
click Control Panel >
Administrative Tools >Local
Security Policy > Local Policies
> Security Options > Network
access: Sharing and security
model for local accounts.
• If the setting is not Classic – local
users authenticate as
themselves, change it to Classic
– local users authenticate as
themselves.
3 “Cannot access” error
message appears during
domain / workgroup
remote installation
Check if the C drive folder is shared.
C Drive folder should be shared as
C$ to access remote client
computers.
Create Customized Installer related questions
No. Question Answer
1 When I try to open the
CONFIG.CI3 script file,
the files doesn’t open and
a warning message pops
up.
When the Custom utility opens the
config.ci3 script file, it checks
manufacture, model and script file
type. Check the <MFG>,<MDL> node
of the file you want to open, and if
<SCRIPT_TYPE> value is ‘Config’.
2 I cannot precede the next
step at Search Network
Printer dialog.
It checks if the IP address/hostname
is valid or not. You can specify only
the IP address/hostname which is
connected via network currently.
Check the connection status of the
printer to specify.
3 When I execute the
customized installer
package, the welcome
dialog appears and I need
to select the options
again.
If you want to install
as silent mode,
check the Install the package as
silent mode check box in the
Summary window.
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