Filter
Top Products
Warranty Information 135
Section 13: Warranty Information
Standard Limited Warranty
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG")
warrants to the original purchaser ("Purchaser") that SAMSUNG's
Tablets and accessories ("Products") are free from defects in
material and workmanship under normal use and service for the
period commencing upon the date of purchase and continuing for
the following specified period of time after that date:
What is Not Covered?
This Limited Warranty is conditioned upon
proper use of Product by Purchaser. This Limited Warranty does not
cover: (a) defects or damage resulting from accident, misuse, abnormal
use, abnormal conditions, improper storage, exposure to moisture or
dampness, neglect, unusual physical, electrical or electromechanical
stress, or defects in appearance, cosmetic, decorative or structural
items, including framing, and any non-operative parts unless caused by
SAMSUNG; (b) defects or damage resulting from excessive force or use
of a metallic object when pressing on a touch screen; (c) equipment that
has the serial number or the enhancement data code removed, defaced,
damaged, altered or made illegible; (d) any plastic surfaces or other
externally exposed parts that are scratched or damaged due to normal
use; (e) malfunctions resulting from the use of Product in conjunction or
connection with accessories, products, or ancillary/peripheral equipment
not furnished or approved by SAMSUNG; (f) defects or damage from
improper testing, operation, maintenance, installation, service, or
adjustment not furnished or approved by SAMSUNG; (g) defects or
damage from external causes such as collision with an object, or from
fire, flooding, sand, dirt, windstorm, lightning, earthquake, or from
exposure to weather conditions, or battery leakage, theft, blown fuse, or
improper use of any electrical source; (h) defects or damage caused by
cellular signal reception or transmission, or viruses or other software
problems introduced into the Product; (i) any other acts which are not
the fault of SAMSUNG; or (j) Product used or purchased outside the
United States. This Limited Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or the battery leaks, and this
Limited Warranty does not cover any battery if (i) the battery has been
charged by a battery charger not specified or approved by SAMSUNG for
charging the battery, (ii) any of the seals on the battery are broken or
show evidence of tampering, or (iii) the battery has been used in
equipment other than the SAMSUN Tablet for which it is specified.
Phone 1 Year
Batteries 1 Year
Case/Pouch/Holster 90 Days