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PROBLEMS AND SOLUTIONS
If you experience a problem with the fax function, first check the following table.
This section describes problems related to the fax function. For problems related to general operation of the
machine, see "TROUBLESHOOTING" in the Operation Guide for the machine.
Problem Check Solution Page
The machine does not
operate.
Is the machine power
switch turned on?
Turn the power switch ON. "Power switch" on page 4
Does the display show an
error message?
Clear the error as
instructed by the
message.
"WHEN AN ALARM
SOUNDS AND A
WARNING MESSAGE IS
DISPLAYED" on page 92
Dialling is not possible. Is the correct dial mode
set for your line?
Check your line and set
the correct dial mode.
"DIAL MODE" on page
100
Is the telephone line
properly connected?
Check the connections. "Line connection" on page
4
Is the machine power
switch turned on?
Turn the power switch ON. "Power switch" on page 4
Is the machine in fax
mode?
Press the [FAX] key to set
the machine to fax mode.
"BASIC PROCEDURE
FOR SENDING FAXES"
on page 17
Cannot send a fax. Does the receiving fax
machine have paper?
Check with the operator of
the receiving machine.
–
Does the receiving
machine support G3
transmission?
Are the sub-address and
passcode correct? (When
using F-code
transmission)
Is the receiving machine
ready to receive?
Are you using a
transmittable original size?
Check the transmittable
sizes.
"ORIGINALS THAT CAN
BE FAXED" on page 11
Was the original size
detected correctly?
Check size of the original. "CHECKING THE SIZE
OF A PLACED
ORIGINAL" on page 13
The message "Reading
cancelled. Please retry
sending operation."
appears.
If you attempt
transmission while the
message "Warming-up."
appears, the transmission
may not take place
correctly. Repeat the
transmission.
–
The transmitted image
prints out blank at the
receiving side.
Was the original placed so
that the correct side is
scanned?
Make sure the original is
placed so that the correct
side is scanned.
"PLACING THE
ORIGINAL" on page 12
If the receiving machine is
using thermal paper, was
the thermal paper loaded
with the wrong side out?
Check with the operator of
the receiving machine.
–