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Chapter 8. Technical Support and Service
110
How to Contact Technical Support
Professional Services
Spectra Logic’s Professional Services group provides many services related to Spectra
Logic libraries. These services include installation, relocation, recertification,
consulting, training, maintenance, and more.
Professional Services can help you with new ways to use your library, or with
advanced solutions for your entire storage infrastructure. For more information about
Professional Services, contact your sales representative.
Information
Web Site http://www.spectralogic.com/support/index.cfm/
Technical Assistance
Technical Support Phone United States: (800) 227-4637 or (303) 449-6444 extension 3175
Europe: +44 (0) 870 112 2185
Technical Support E-Mail support@spectralogic.com
Knowledge Base http://www.spectralogic.com/support/kbase/index.cfm/
RMA Number for Equipment Service and Returns
Technical Support Phone United States: (800) 227-4637 or (303) 449-6444 extension 3175
Europe: +44 (0) 870 112 2185
Technical Support E-Mail support@spectralogic.com