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Chapter 7. Troubleshooting
99
Drive alert displayed
Touch the drive button showing the alert (Drive 3 in Figure 7-6) to view the detailed
alert information on the first Drive Info screen.
The Drive Info screen describes the cause of the alert:
Tape Life The tape being used may be at the end of its usable life. If possible, replace
the tape and retry the store or restore operation.
Tape Drive Error Rates The alert may be caused by excessive drive error rates. Clean the
drive using a Sony SDX-TCL cleaning cartridge, as described in Cleaning Drives on
page 86. Then retry the store or restore operation
.
System fault displayed
Touch the System Fault button for information on the cause of the error. If an error
code is given, find the error code in Spectra Logic’s online Sense Code Lookup at
http://www.spectralogic.com/support/senselookup/index.cfm/fuseaction/
DisplayIndex. Use the suggestion given there to clear the fault.
After clearing the fault, power cycle the library, then verify that the unit comes to a
Unit Ready state. If the fault still does not clear, contact Spectra Logic Technical
Support for assistance.
Figure 7-6 Drive alert displayed.