Tektronix 480X Printer User Manual


 
6
Troubleshooting
6-18
Phaser 480X Color Printer
The startup page prints although you disabled it
The printerÕs power-up self-test can detect problems that do not necessarily
make the printer completely inoperable. Examples of these non-fatal errors
include faulty printer ports and some memory failures.
If the printer detects a non-fatal error at power-up, the startup page prints,
even if you have disabled it. In this case, the page contains one or more of
the error messages listed in the table ÒError messages on the startup page.Ó
Depending on your needs, you may not need to call for service immediately.
Error messages on the startup page
The startup and conÞguration pages contain useful information for
troubleshooting. For more information on the startup and conÞguration
pages, refer to Appendix A, ÒTechnical Notes.Ó
Error messages on the startup page
Message Description
Serial Port failed
Parallel Port failed
LocalTalk Port failed
Ethernet Port failed
SCSI Port failed
The named port is not working. Other ports can still be used.
DRAM SIMM
x
failed One of the optional additional memory SIMMs is not working.
In this message,
x
indicates the number of the SIMM that
failed (2, 3 or 4). Since the printer’s base memory is still
working, the printer can still be used, but large image files
may not print, and throughput may suffer.