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Troubleshooting
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Phaser 480X Color Printer
READY light blinks, but file doesn’t print
This is probably the result of a PostScript error. Download the PostScript
Error Handler Þle from the Phaser 480X CD-ROM or optional utility
diskettes. For more information on using the PostScript Error Handler, see
the Phaser 480X Drivers and Utilities Printing Reference.
MEDIA indicator blinks, and no print is produced
You have requested manual feed. Refer to ÒManual feedÓ on page 3-13.
Print job doesn’t finish (printer times out)
If you are using the serial or parallel port from a PC, make sure that you
used the
MODE command to set the PCÕs communication parameters.
For example:
MODE LPT1:,,P > NUL
MODE COM1:9600,N,8,1,P
If you are using Windows 3.1, make sure that the Transmission Retry value
for the printerÕs assigned port is set to 995. For more information on setting
up ports, refer to the CD-ROM or HAL and EuroHAL, the automated fax
systems.
ERROR indicator is on
The printer might be cooling down after printing a dense image. Wait
5 minutes for the printer to cool down; if the indicator does not go out, turn
the power off and on again. If the
ERROR indicator is still on after the
power-up sequence, your printer requires service. See ÒIf you need helpÓ on
page 6-1 for telephone information.