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User Manual
6-1
Chapter
6
Troubleshooting
If you need help
If you need assistance, contact your local Tektronix dealer or sales
representative, Tektronix Customer Support Hotline, the Tektronix Bulletin
Board Service (BBS), TektronixÕ interactive fax system (HAL and EuroHAL).
This table lists all the ways to get help from Tektronix; detailed information
follows.
At a glance: electronic addresses and telephone numbers
■ Customer service
■ Technical support
■ Ordering
■ Service
U.S. and Canada:
1-800-835-6100 (toll-free)
Outside U.S. and Canada:
Contact your local dealer or Tektronix representative.
HAL fax library
U.S. and Canada:
1-800-835-6100 (toll-free)
All locations:
(503) 682-7450
EuroHAL fax library Refer to page 6-5 for numbers for specific countries.
Bulletin Board Service (BBS) (503) 685-4504 (using a modem and computer)
Internet
■ World Wide Web
■ Automatic File Server
■ Technical Support
■ America On-Line
■ eWorld
■ CompuServe
http://www.tek.com/Color_Printers
color_printer_info@tek.com
support@ColorPrinters.tek.com
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