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Problem Determination
Xerox 4500 PS ETH, Inst. & Operator's Guide
149
19.2 Troubleshooting
This chapter helps you resolve some problems you may encounter when
installing, configuring or operating the PrintServer.
To maintain print integrity if the PrintServer is powered off, the attached
printer must also be powered off. The printers can be powered off
independently of the PrintServer.
19.2.1 When installing
TCP/IP
The following are general guidelines for correcting problems with the
installation of the PrintServer.
The functioning of the LEDs on the front panel is described below:
LAN, and PRT LEDs all flash
• Check the connection to the LAN. Reseat the LAN connector.
LAN LED continues to flash
• Check BOOTP server definition (including BOOTPTAB file definitions)
• Check that BOOTP server can be accessed
• Check that the BOOTP server is running.
• Check that the bootfile can be located (by comparing bootp type
statement with file location; i.e. path).
• Run the BOOTP server diagnostics (that is using the debug op tion
with the "-d-d-d-d-d " parameters).
- use "-b" option if you have a bridged network.
• The PrintServer and an OS/2 BOOTP daemon can be separated by
one or more LAN bridges or IP routers.
• In some cases, the PrintServer and OS/2 BOOTP daemon can also
be separated by an IP router. The IP router must be specifically
configured to pass certain broadcast frames.
NOTE: With certain IP router implementations, it is not possible to
pass BOOTP requests. The PrintServer and the BOOTP server
should therefore not be separated by such router.