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User’s Guide
5-8 Troubleshooting and Maintenance
5.3 Printer Diagnostics
Printer Diagnostics
The following printer diagnostics are available to aid in troubleshooting printer malfunctions.
They are accessed while in the Setup Mode under Menu 9: Diagnostics. To initiate these
diagnostics, perform Steps 1-5
.
1. Open the Keypad Door to access Setup Menu.
2. Press Next Menu key until the display appears as shown.
3. Press Feature ▼ key until display indicates name of diagnostic to be performed. For
example:
4. Press Enter key to start the selected test. LCD display alternate as follows:
5. Press Enter key to stop, or close the Keypad Door.
NOTE
Paper must be loaded prior to performing
printer diagnostics.
M9 DIAGNOSTICS
Run Self Test
Diagnostics
‘Enter’ To Stop