CHAPTER 6 TROUBLESHOOTING
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P-2 Unable to print full pages of a document with the “PRINT OVERRUN” message.
User Check
(1) Press the panel button to print the data remaining in the printer.
(2) If this does not clear the error, reduce the complexity of your document or reduce the printer
resolution.
(3) Expand the printer memory by adding a commercially available SIMM. (HL-1250/1270N only)
(4) Change the following setting in the printer driver and try again. The best combination of settings
below will vary depending on your document. (HL-1250/1270N only)
Graphic Mode / TrueType
TM
mode / Use Printer TrueType
TM
Fonts.
NOTE:
This problem may appear if the data is too complex. If it is not cleared by taking the actions
above, it will be impossible to print such data under the printer specifications.
P-3 Unable to print full pages of a document with the “MEMORY FULL” message.
User Check
(1) Press the panel button to print the data remaining in the printer.
(2) Reduce the complexity of your document or reduce the printer resolution.
(3) Expand the printer memory by adding a commercially available SIMM. (HL-1250/1270N only)
NOTE:
This problem may appear if the data is too complex.
For the HL-1240 printer, if it is not cleared by taking the actions above, it will be impossible to
print such data under the printer specifications.
For the HL-1250/1270N printer, take the following procedures.
<For HL-1250/1270N
only>
Possible cause Step Check Result Remedy
Unable to
recognize SIMM
1 Check the memory size in Print
Configuration. Is it the default
size?
Yes Expand the memory size by
adding SIMM.
If the memory is already at the
maximum size, it will be
impossible to print the data
under the printer
specifications.
SIMM / main
PCB failure
2 Try installing SIMM into
another printer, then check the
memory size in Print
Configuration.
Yes Replace the SIMM.
Is it possible to print the data? No Replace the main PCB.