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Chapter 8 Troubleshooting
Troubleshooting Tools
Cisco SCE 1000 2xGBE Installation and Configuration Guide
OL-7821-05 8-5
Copying the User Log
You can view the log file by copying it to an external source or to disk. This command copies
both log files to the local SCE platform disk or any external host running a FTP server.
To copy the user log to an external source, use the following command:
From the SCE 1000# prompt, type logger get user-log file-name
ftp://username:password@ipaddress/path and press Enter.
The SCE 1000# prompt appears.
To copy the user log to an internal location, use the following command:
From the SCE 1000# prompt, type logger get user-log file-name target-
filename and press Enter.
The SCE 1000# prompt appears.
Viewing the User Log
Note
This command is not recommended when the user log is large. Copy a large log to a file to view it (see
Copying the User Log (on page 8-5))
To view the user log:
From the SCE 1000# prompt, type more user-log and press Enter.
The user log appears, followed by the SCE 1000# prompt.
Clearing the User Log
You can clear the contents of the user log at any time. The user log contains important information
regarding the functioning of the system. It is recommended that a copy be made before the log is
cleared.
To clear the user log, complete the following steps:
Step 1 From the SCE 1000# prompt, type clear logger device user-file-log and press Enter.