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Chapter 8 Troubleshooting
Problem Solving Using a Subsystems Approach
Cisco SCE 1000 2xGBE Installation and Configuration Guide
8-12 OL-7821-05
Note
When the management link is down and/or a Telnet connection cannot be established, you must
open a CLI session on a local terminal connected to the CON port. This enables you to solve the
problem and then reconnect through the management port.
Table 8-6 Troubleshooting the Management Subsystem
Symptom Diagnostic Action Possible Cause Possible Solution
Management link
down:
• Mng LINK LED
not lit
• Status is
WARNING
(Status LED is
flashing orange)
• CLI command
show interface
Mng
• ping to management
interface fails
RJ 45 connector is not
connected to the platform or
to the network.
Reconnect the cable to the Mng port
and to network.
Cable not connected to
configured Mng port.
Reconnect the cable to the
appropriate port or reconfigure active
port.
Interface Mng {0/1 | 0/2}
active-port
Cable is broken. Check / Replace the cable.
Management link
up:
• Mng LINK LED
is lit
• ping to
management
interface fails
CLI commands
• show ip route
• show ip default-
gateway
One of the following
configurations may be
wrong:
• IP address / subnet mask
• IP default gateway
See Initial System Configuration (on
page 5-3)
Refer to "IP Configuration" in the
Cisco Service Control Engine (SCE)
Software Configuration Guide.
CLI command
show access-lists
An ACL may be assigned
that denies entry.
See Initial System Configuration (on
page 5-3)
Refer to "Access Control Lists" in
the Cisco Service Control Engine
(SCE) Software Configuration Guide.
• Telnet
connection
cannot be
established
• Mng LINK LED
is not lit (link is
down)
• CLI command
show interface
mng
Management interface IP
address or subnet mask is
incorrect.
Check / reconfigure management
port IP address and subnet mask