Filter
Top Products
10 Finding Information
• Service Tag and Express Service Code
• Microsoft
®
Windows
®
Product Key Label
Service Tag and Microsoft Windows Product Key
These labels are located on your computer.
• Use the Service Tag to
identify your computer
when you use
support.dell.com
or
contact support.
• Enter the Express
Service Code to direct your call when contacting support.
• Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, and frequently asked
questions
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as the memory, hard drive, and operating system
• Customer Care — Contact information, service call and
order status, and warranty and repair information
• Service and support — Service call status, support
history, service contract, and online discussions with
support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and software
updates
• Desktop System Software (DSS)— If you reinstall the
operating system for your computer, you should also
reinstall the DSS utility. DSS automatically detects your
computer and operating system and installs the updates
appropriate for your configuration, providing critical
updates for your operating system and support for Dell™
3.5-inch USB floppy drives, Intel
®
processors, optical
drives, and USB devices. DSS is necessary for correct
operation of your Dell computer.
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the
appropriate support site.
To download Desktop System Software:
1
Go to
support.dell.com
, select your region or business
segment, then enter your Service Tag or product model.
2
Select
Drivers & Downloads
, then click
Go
.
3
Select your operating system and language, and then
search for the keyword
Desktop System Software
.
NOTE: The support.dell.com user interface may vary
depending on your selections.
What Are You Looking For? Find It Here