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58 Solving Problems
Network Problems
CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
Power Problems
CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into the
network connector on the back of the computer and the network jack.
CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — If the link integrity light is off, no
network communication exists. Replace the network cable. For a description of network lights, see
"Controls and Lights" on page 124.
RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.
RUN THE HARDWARE TROUBLESHOOTER — See "Resolving Software and Hardware Incompatibilities"
on page 72.
IF THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING — See "Dell Diagnostics"
on page 68.
IF THE POWER LIGHT IS BLINKING GREEN — The computer is in standby mode. Press a key on the
keyboard, move the mouse, or press the power button to resume normal operation.