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8. Ground yourself by touching one of the unpainted metal connectors on the I/O
panel.
9. Replace the memory module(s).
10. Replace the memory module cover.
11. Reinstall the hard-disk drive.
12. Reinstall the modular bay and PC Cards that you removed.
13. Replace any batteries that you removed.
14. Reconnect the computer and peripherals to an electrical outlet and turn them
on.
15. Does the computer work properly?
Yes. The problem is resolved.
No. If the computer is able to boot, run the Dell Diagnostics
to identify
computer damage. If the computer is unable to boot, see "No Power at
All." If you cannot identify the damaged component(s), call Dell for
technical assistance. (See "Getting Help
".)
Dropped or
Damaged
Computer
1. Save and close any open files, exit any open application programs, and shut
down the computer.
2. Disconnect the AC adapter from the electrical outlet and disconnect the AC
adapter from the computer. Turn off any attached devices and disconnect them
from the electrical outlet and then from the computer.
3. Ground yourself by touching one of the metal connectors on the back of the
computer.
4. Remove any installed batteries
or other devices from the modular bay.
5. Remove the hard-disk drive
.
6. Remove the memory module cover
and the memory module(s).
7. Reinstall the memory modules, making sure to seat them properly.
8. Replace the memory module cover.
9. Reinstall the hard-disk drive.
10. Verify that any installed PC Cards are properly seated in the PC Card
connectors.
11. Reinstall the battery or other device(s) removed from the modular bay. Verify
that the device(s) is seated properly.
12. Reconnect the computer and peripherals to the electrical outlet and turn them
on.
13. Run the Dell Diagnostics
to verify that the computer is operating properly.
14. If the computer does not operate properly, fill out the Diagnostics Checklist
.
Then call Dell
for technical assistance.
No Power at All
If you don't have
any power, none
of the lights on the
keyboard or drives
light up and you won't
hear sounds from any
drives. See also "Only
Partial Power."
Fill out the Diagnostics Checklist as you perform the following steps:
1. Connect the AC adapter
to the computer and to an electrical outlet.
2. Remove all devices, including internal devices such as the diskette drive
, hard-
disk drive, and battery.
3. Turn on
the computer.
4. Does the computer turn on properly?
Yes. The problem is resolved.