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CAUTION: To help prevent possible damage to the system board, wait 5 seconds
after turning off the computer before you disconnect a device or remove a
memory module.
NOTICE: Only access the inside of your computer when you are installing memory
modules.
Problem Procedure
Recover From a
Program That Is
Not Responding
1. Press <Ctrl><Alt><Del>.
2. If necessary, click Task Manager.
3. Select the program that is no longer responding.
4. Click End Task.
Restart a
Computer That Is
Not Responding
1. Press and hold the power button until the computer turns off.
2. To turn on the computer, press the power button.
ScanDisk, a program that checks for and repairs errors on the hard-disk drive,
may run during the boot process. The Windows operating system loads and
runs after the scan completes.
Wet Computer
Spills, splashes,
and excessive
humidity can cause
moisture damage to
the computer.
CAUTION: Perform step 1 only after you are certain that it is safe
to do so. If the computer is connected to an electrical outlet, Dell
recommends turning off AC power at the circuit breaker before
attempting to remove the power cables from the electrical outlet.
Use the utmost caution when removing wet cables from live power.
1. Turn off the computer and disconnect it from the AC adapter. Then disconnect
the AC adapter from the electrical outlet. Turn off any attached peripherals and
disconnect them from their power sources and then from the computer.
2. Ground yourself by touching one of the metal connectors on the back of the
computer.
3. If the modular bay is wet, remove the device
from the bay. If the PC Card slot is
wet, remove any PC Cards
. Put the device and cards in a safe place to dry.
4. Remove any installed batteries
.
Wipe off each battery and store it in a safe place to dry.
5. Remove the hard-disk drive
.
6. Remove the memory module(s)
.
7. Open the display, and place the computer across two books or similar props to
let air circulate all around it. Let the computer dry for at least 24 hours.
Place the computer in a dry area at room temperature. Do not use artificial
means to speed up the drying process.
CAUTION: Before continuing with this procedure, verify that the
computer is thoroughly dry.