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printer.
The mouse
pointer hanging
and refusing to
move, or
moving in a
stuttering
fashion.
Error messages
from Windows,
messages
about the
computer not
operating at
maximum
performance, or
the system
dropping to
"Safe Mode" or
"MS-DOS
Compatibility
Mode".
Errors and
crashes of
applications for
no apparent
reason.
Incorrect
Computer Memory
Amount
During POST,
the computer
checks the computer's
memory, and then
writes to and reads
from the number of
available bytes to
ensure proper
operation.
Basic Checks:
If an insufficient memory message appears, save and close any open files and
exit any open application programs not in use.
Consider installing additional system memory.
Run the System Memory test as described in "Dell Diagnostics."
Reseat the memory modules.
Restart the computer.
If the problem still exists after you complete the basic checks, fill out the Diagnostics
Checklist as you perform the following steps:
1. Reboot the computer. Does the random-access memory (RAM) count displayed
correctly match the actual amount of memory installed in the computer?
Yes. The computer needed to update the memory; the memory check
phase is okay now.
No. Go to step 2.
2. Save and close any open files, exit any open application programs, and remove
any installed batteries.
3. Turn off the computer and disconnect it from the AC adapter. Then disconnect
the AC adapter from the electrical outlet. Turn off any attached devices, and
disconnect them from their power sources and then from the computer.
4. Ground yourself by touching one of the metal connectors on the back of the