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Limited Warranty and Return Policy: Dell
™
Latitude
™
C600/C500 User's Guide
Three-Year Limited Warranty for C600
Computers (U.S. Only)
Macrovision Product Notice
Three-Year Limited Warranty for C600
Computers (Canada Only)
One-Year Limited Warranty for C500 Computers
(U.S. Only)
One-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only)
One-Year Limited Warranty for C500 Computers
(Canada Only)
"Total Satisfaction" Return Policy (U.S. and
Canada Only)
Three-Year Limited Warranty for C600 Computers (U.S. Only)
Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are
new or equivalent to new in accordance with industry-standard practices. Dell warrants that the hardware
products it manufactures will be free from defects in materials and workmanship. The limited warranty term is
three years beginning on the date of invoice, as described in the following text.
Damage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited
warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with
electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, failure
to perform required preventive maintenance, and problems caused by use of parts and components not
supplied by Dell.
This limited warranty does not cover any items that are in one or more of the following categories: software;
external devices (except as specifically noted); accessories or parts added to a Dell system after the system
is shipped from Dell; accessories or parts added to a Dell system through Dell's system integration
department; accessories or parts that are not installed in the Dell factory; or DellWare
™
products. Monitors,
keyboards, and mice that are Dell-branded or that are included on Dell's standard price list are covered
under this limited warranty; all other monitors, keyboards, and mice (including those sold through the
DellWare program) are not covered. Batteries for portable computers are covered only during the initial one-
year period of this limited warranty.
Coverage During Year One
During the one-year period beginning on the invoice date, Dell will repair or replace products covered under
this limited warranty that are returned to Dell's facility. To request warranty service, you must contact Dell's
Customer Technical Support within the warranty period. See "Contacting Dell
" to find the appropriate contact
information for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material
Authorization Number. You must ship the products back to Dell in their original or equivalent packaging,
prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Dell
will ship the repaired or replacement products to you freight prepaid if you use an address in the continental
U.S., where applicable. Shipments to other locations will be made freight collect.