Filter
Top Products
2. Make sure the AC adapter is connected to the computer, and then verify that
the power cable is firmly attached to the AC adapter and to the electrical outlet.
3. Does the light on top of the AC adapter light up?
Yes. Go to step 4.
No. The AC adapter may be defective. Go to step 5.
Turn on the computer. Does the power status light appear?
Yes. The problem is resolved.
No. Go to step 5.
5. Call Dell
for technical assistance.
No Power, Using
Battery
If an AC adapter
is not connected
to your computer, the
computer runs on
battery power. If the
computer does not
turn on when a battery
is installed, the
battery's charge
may
be depleted.
Fill out the Diagnostics Checklist as you perform the following steps:
1. Turn off the computer and devices. Disconnect the devices from the electrical
outlet.
2. Remove and then reinstall each battery
in its bay.
3. Press the power button. Does the computer turn on?
Allow 1 minute for the computer to initialize its components before
checking for signs of power.
Yes. The battery was not seated properly. The problem is resolved.
No. Use the AC adapter to connect your computer to an electrical outlet. If
the computer operates normally when using AC power, go to step 4. If the
computer does not boot when using the AC adapter, see "No Power,Using
AC Adapter."
4. Use the AC adapter to charge the battery
.
5. Does the battery status light remain constantly lit (not blinking), indicating that
the battery is charging?
Yes. Go to step 6.
No. You may have a defective battery. Call Dell for technical assistance.
6. Press the power button. Does computer turn on?
Yes. You needed to charge the battery. The problem is resolved.
No. Call Dell
for technical assistance.
Only Partial Power
If the power
status light shows
that your computer is
receiving power, but
1. Turn off the computer and devices and disconnect them from the electrical
outlet. Disconnect any attached devices from the computer.
2. Make sure that the AC adapter
is connected to the computer and to an electrical
outlet, or confirm that a fully charged battery is properly seated in the modular
bay.