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Problems and Solutions
This section includes common problems you may encounter while
using the printer and their likely solutions. Use the guide below to
locate the printing problem you are experiencing. If you cannot find
the exact problem, look for a similar problem.
Problem
See page
Power Supply
l Power is not being supplied to the printer.
l Unusual smell occurs when you turn on the power.
Paper Feeding Problems
l Feed error.
l Paper jam.
Test Print
l The test print does not run.
Printing Problems
l The printer does not print or stops printing.
l Printout is faint or uneven.
l Printout is not what you expected.
l All output is garbled or printed as asterisks.
l The position of the printout is not what you expected.
Graphics
l Screen graphics are not printed.
6-10
6-10
6-l1
6-13
6-18
6-19
6-20
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6-23
6-25
6-26
6-8
Troubleshooting