Filter
Top Products
EPSON Stylus Pro GS6000 User’s Guide
Problem Solver
75
When the maintenance request error occurs
A maintenance request warns you to replace the consumables with a new one very soon. If MAINTENANCE
REQUEST XXXX is displayed on the LCD panel, contact your dealer and tell them the maintenance request
code. If you continue to use the printer, the service call error occurs.
When the service call error occurs
A service call error occurs when:
❏ The carriage lock is not removed from the print head.
❏ The power cord is not plugged properly into the electrical outlet or the power connector of the
printer.
❏ A fatal error has occurred.
When a service call has occurred, SERVICE CALL ERROR NNNN appears and the printer stops printing. Turn
off the printer, and check if the carriage lock is removed. If it is removed, then check that the power cord
is plugged properly into the electrical outlet or the power connector of the printer. Plug the power cord
properly and then turn on the printer. If the service call error is cleared, you can continue to use the
printer. If the same service call error is displayed on the LCD panel, contact your dealer for assistance.
Tell them the service call code is "NNNN".
Troubleshooting
Cannot print at all
Does not work at all after turning on the printer
Cause What to do
Is the power cable connected to
the plug?
Make sure the power cord is securely plugged into electrical outlet or
the printer.
See Unpacking and Setup Guide
Does the AC power supply provide
the specified voltage?
Connect the cable to another outlet.
See Unpacking and Setup Guide
Is the front cover open or paper
lever raised?
Close the front cover.
Lower the paper lever.
See “Setting roll paper” on page 35
Is the maintenance cover open? Close the maintenance cover.
See “Cleaning the cleaning wiper” on page 60
See “Cleaning around the print head” on page 62