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EPSON Stylus Pro GS6000 User’s Guide
Where To Get Help
82
Where To Get Help
New :See comments to select sections you need. The word "other" indicates products except for inkjet, SPC, Page, and SIDM.
Technical Support Web
Site
New :Only inkjet, SPC, and Scanner products are used in this section.
Epson’s Technical Support Web Site provides
help with problems that cannot be solved using
the troubleshooting information in your product
documentation. If you have a Web browser and
can connect to the Internet, access the site at:
http://support.epson.net/
If you need the latest drivers, FAQ’s, manuals, or
other downloadables, access the site at:
http://www.epson.com
Then, select the support section of your local
Epson Web site.
Contacting Customer
Support
New :For All products
Before Contacting Epson
If your Epson product is not operating properly
and you cannot solve the problem using the
troubleshooting information in your product
documentation, contact customer support
services for assistance. If customer support for
your area is not listed below, contact the dealer
where you purchased your product.
Customer support will be able to help you much
more quickly if you give them the following
information:
❏ Product serial number
(The serial number label is usually on the back
of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button
in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and
version
❏ Names and versions of the software
applications you normally use with your
product