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EPSON Stylus Pro GS6000 User’s Guide
Where To Get Help
83
Help for Users in North
America
New :Use In kjet, SPC, and "other" products Only.
Epson provides the technical support services
listed below.
Internet Support
Visit Epson’s support Web site at
http://support.epson.com and select your
product for solutions to common problems. You
can download drivers and documentation, get
FAQs and troubleshooting advice, or e-mail
Epson with your questions.
Speak to a Support
Representative
Dial: (562) 276-1300 (U.S.), or (905) 709-9475
(Canada), 6 am to 6 pm, Pacific Time, Monday
through Friday. Toll or long distance charges may
apply.
Before you call Epson for support, please have the
following information ready:
❏ Product name
❏ Product serial number
❏ Proof of purchase (such as a store receipt) and
date of purchase
❏ Computer configuration
❏ Description of the problem
Note:
For help using any other software on your system, see the
documentation for that software for technical support
information.
Purchase Supplies and
Accessories
You can purchase genuine Epson ink cartridges,
ribbon cartridges, paper, and accessories from an
Epson authorized reseller. To find the nearest
reseller, call 800-GO-EPSON (800-463-7766). Or
you can purchase online at
http://www.epsonstore.com (U.S. sales) or
http://www.epson.ca (Canadian sales).
Help for Users in Europe
Check your Pan-European Warranty Document
for information on how to contact EPSON
Customer support.
Help for Users in Australia
New :For all products
Epson Australia wishes to provide you with a
high level of customer service. In addition to your
product documentation, we provide the
following sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help
identify and resolve problems. The dealer should
always be the first call for advise on problems;
they can often solve problems quickly and easily
as well as give advise on the next step to take.
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web
pages. Worth taking your modem here for the
occasional surf! The site provides a download
area for drivers, Epson contact points, new
product information and technical support
(e-mail).