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EPSON Stylus Pro GS6000 User’s Guide
Problem Solver
77
Paper-related troubleshooting
The paper slips or is torn during initialization
The paper is crumpled during initialization
Note:
If the paper is jammed or torn, see the following section to remove it.
“The paper is jammed” on page 81
Cause What to do
Are you using the recommended
paper?
Use the recommended paper.
For details of the recommended paper, contact your local Epson
customer support.
Is the loading position of the paper
correct?
Set the paper correctly.
See “Setting roll paper” on page 35
Is the roll paper set correctly? Set the roll paper correctly.
See “Loading roll paper” on page 32
Are there any foreign materials such
as paper attached to the
pressurizing roller?
Clean the pressurizing roller.
See “Cleaning inside of the printer” on page 69
Is the printer being used in an
environment other than the one
specified, such as in direct sunlight?
Only use the printer in an environment that is specified for use.
Are you using folded, torn or rolled
paper?
Replace the paper.
See “Cautions on handling paper” on page 40
Does the paper bend? Use the recommended paper. When using paper other than the
dedicated one, set the Paper Suction in the Paper Setup menu.
For details of the recommended paper, contact your local Epson
customer support.
See “Details of PAPER SETUP” on page 21
Cause What to do
Are you using the recommended
paper?
Use the recommended paper. For details of the recommended
paper, contact your local Epson customer support.
Is the loading position of the paper
correct?
Set the paper correctly.
See “Setting roll paper” on page 35
Is the paper loaded at an angle? Set the paper straight.
See “Setting roll paper” on page 35
Are there any foreign materials such
as paper attached to the
pressurizing roller?
Clean the pressurizing roller.
See “Cleaning inside of the printer” on page 69
Is the printer used in an environment
other than the one specified, such
as near an air conditioner?
Only use the printer in an environment that is specified for use.
Are you using folded, torn or rolled
paper?
Replace the paper.
See “Cautions on handling paper” on page 40