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Description Recommended action
LOAD TRAY 1 [TYPE] [SIZE]
To continue press OK
The indicated tray is loaded and configured
for a type and size other than the one
specified in the job.
1. If the correct paper is loaded, press the
OK button.
2. Otherwise, remove the incorrect paper
and load the tray with the specified
paper.
3. If prompted, confirm the size and type of
paper loaded.
4. Confirm that the paper guides are in the
correct position.
5. To use another tray, remove paper from
the tray and then press the OK button.
LOAD TRAY 1 [TYPE] [SIZE]
To use another tray press OK
Tray 1 is empty and the other trays are
available.
1. If the correct paper is loaded, press the
OK button.
2. Otherwise, remove the incorrect paper
and load the tray with the specified
paper.
3. If prompted, confirm the size and type of
paper loaded.
4. Confirm that the paper guides are in the
correct position.
5. To use another tray, remove paper from
the tray and then press the OK button.
LOAD TRAY <X> [TYPE] [SIZE] This message appears even though there is
media loaded in the tray.
1. Use the sensor test to verify that the
cassette media present sensor is
correctly functioning.
2. Reconnect the cassette media present
sensor intermediate connector (J58)
and connector J115 on the DC controller
PCA.
3. Make sure that the sensor flag on the
media presence sensor is not damaged
and moves freely.
LOAD TRAY <X> [TYPE] [SIZE]
Media insert required in tray
This message appears when printing
100 x 150 mm (4 x 6 in) paper, which requires
the HP postcard media insert in the indicated
tray.
Install the HP postcard media insert in Tray 2,
and load the requested paper.
If you do not have the HP postcard media
insert, you can print 100 x 150 mm (4 x 6 in)
paper from Tray 1 without the insert.
LOAD TRAY <X> [TYPE] [SIZE]
Media insert required in tray
To use another tray press OK
This message appears when printing
100 x 150 mm (4 x 6 in) paper, which requires
the HP postcard media insert in the indicated
tray.
Install the HP postcard media insert in the
indicated tray.
LOAD TRAY <X> [TYPE] [SIZE]
To use another tray press OK
This message appears when the indicated
tray is selected but is not loaded, and other
paper trays are available for use.
It also appears when the tray is configured for
a different paper type or size than the print job
requires.
1. Load the correct paper in the tray.
2. If prompted, confirm the size and type of
paper loaded.
3. Otherwise, press the OK button to select
another tray.
Table 3-14 Control-panel messages (continued)
ENWW Tools for troubleshooting 363