Type of jam Procedure
13.XX.YY JAM IN TRAY 1 See Clear jams in Tray 1 on page 390.
13.XX.YY JAM IN TRAY 2 See Clear jams in Tray 2 or optional Trays 3, 4, or 5
on page 392.
13.XX.YY JAM IN OPTIONAL TRAYS See Clear jams in Tray 2 or optional Trays 3, 4, or 5
on page 392.
13.XX.YY JAM IN LOWER RIGHT DOOR See Clear jams in the lower right door (Tray 3, 4, or 5)
on page 393.
Clear jams in the right door
CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling
it.
1. Open the right door.
2. Gently pull the paper out of the pickup area.
ENWW Clear paper jams 387