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To clean the printhead from the control panel
1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For more
information, see
Load standard-size media.
2. Touch
(right arrow), and then touch Setup.
3. Touch Tools, and then touch Clean Printhead.
To clean the printhead from Toolbox (Windows)
1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For more
information, see
Load standard-size media.
2. Open Toolbox. For more information, see
Open the Toolbox.
3. From the Device Services tab, click the icon to the left of Clean Printheads.
4. Follow the onscreen instructions.
To clean the printhead from HP Utility (Mac OS X)
1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For more
information, see
Load standard-size media.
2. Open HP Utility. For more information, see
HP Utility (Mac OS X).
3. In the Information And Support section, click Clean Printheads.
4. Click Clean, and then follow the onscreen instructions.
To clean the printhead from the embedded web server (EWS)
1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For more
information, see
Load standard-size media.
2. Open the EWS. For more information, see
To open the embedded web server.
3. Click the Tools tab, and then click Print Quality Toolbox in the Utilities section.
4. Click Clean Printhead and follow the onscreen instructions.
Align the printhead
The printer automatically aligns the printhead during the initial setup.
You might want to use this feature when the printer status page shows streaking or white
lines through any of the blocks of color or if you are having print quality issues with your
printouts.
To align the printhead from the control panel
1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For more
information, see
Load standard-size media.
2. On the printer control panel, touch
(right arrow), and then touch Setup.
3. Touch Tools, and then select Align Printer.
To align the printhead from Toolbox (Windows)
1. Load Letter, A4, or Legal unused plain white paper into the main input tray. For more
information, see
Load standard-size media.
2. Open Toolbox. For more information, see
Open the Toolbox.
Print quality troubleshooting 93