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Menus 5-15
• Printheads Procedures — see “Printhead Procedures” on
page 6-24, for instructions on using the following options:
• Load Ink in All Heads — fills empty printheads with ink.
• Fill Heads with Ink — fills the printheads with ink.
• Empty Heads (Fill With Air) — fills the printheads with air.
User Diagnostics
User Diagnostics presents an interactive troubleshooting pro-
gram to diagnose problems before calling technical support. It
walks you through a series of tests and checks for certain printer
functions. The printer asks you to make observations or run sim-
ple tests to help it diagnose problems and suggest corrective
actions. It has the following sections:
• Printhead Jet Statistics
• VideoNet Status
• VideoNet Connection
• Carriage Motion
• Calibration
• Vacuum Pressure
• Warnings and Actions List — table of all actions and warn-
ings with cause and recovery
• Error History — displays a list of errors that have occurred
since the printer was last powered up.
• Log Error History — writes a file containing all of the errors
that have occurred on the printer since the printer was put
into service, for troubleshooting by technical support person-
nel. The file c3.txt is saved on the computer running the HP
Software RIP in the C:\Program Files folder.