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214 Chapter 8 – Service and support Rev. 1.0
Customer support options worldwide
Information from the printer
Before visiting the printer support website or contacting customer support, fill in and print the following information and
diagnostic pages. Use the second column to record specific information about the products that you own.
Information Specific to your products How to find
Printer model Upper-right corner of the front doors of the
printer
Printer serial number Inside the front doors, in the lower-right corner
Brand and model of your computer See the documentation that came with your
computer
Operating system of your computer See the documentation that came with your
computer
Version of printer driver Click Print, click Properties, and then, on the
Basics tab, click About.
Configuration page See “Configuration page” on page 142.
Print quality troubleshooting pages See “Using the Print Quality Troubleshooting
Pages” on page 62.