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Size is reduced
• The reduce/enlarge or other copy feature might have been set from the control panel
to reduce the scanned image. Check the settings for the copy job to make sure that
they are for normal size.
• The HP photo and imaging software settings might be set to reduce the scanned
image. Change the settings, if needed. See the onscreen Help for the HP photo and
imaging software for more information.
Copy quality is poor
• Take steps to improve the copy quality
• Use quality originals.
• Load the media correctly. If the media is loaded incorrectly, it might skew, causing
unclear images. See
Load media for more information.
• Use or make a carrier sheet to protect your originals.
• Check the device
The ADF might need cleaning. See
Clean the device for more information.
Copy defects are apparent
• Vertical white or faded stripes
The media might not meet Hewlett-Packard media specifications (for example, the
media is too moist or too rough). See
Select print media for more information.
• Too light or dark
Try adjusting the contrast and copy-quality settings.
• Unwanted lines
The ADF might need cleaning. See
Clean the device for more information.
• Black dots or streaks
Ink, glue, correction fluid, or an unwanted substance might be on the ADF. Try
cleaning the device. See
Clean the device for more information.
• Unclear text
• Try adjusting the contrast and copy-quality settings.
• The default enhancement setting might not be suitable for the job. Check the
setting and change it to enhance text or photographs, if needed. For more
information, see
Adjust the lightness and darkness of your copy.
• Incompletely filled text or graphics
Try adjusting the contrast and copy-quality settings.
• Copy is slanted or skewed
• Make sure that the ADF input tray is not too full.
• Make sure that the ADF width adjusters are snug against the sides of the media.
Solve copy problems 125