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250-sheet PC cassette problems
Situation Solution
General operation problems. For general paper operation information refer to Chapter 3 “Printing
Tasks” (also see “Printing from the Optional 500-Sheet Universal
Lower Cassette” in that chapter, since the 250-sheet paper cassette
is similar to the lower cassette).
Paper jams and paper
feeding problems.
1.
2.
Refer to “Clearing Paper Jams” in this chapter.
Ensure that paper weight is within recommended range (see
Appendix C, “Media Specifications,” and Chapter 3, “Printing
Tasks”).
Cannot access PC cassette. 1.
2.
3.
4.
The printer selects paper from trays in a certain priority, see
“Printing from the Optional 500-Sheet Universal Lower Cassette”
in Chapter 3.
Software application paper size must be selected for the same
media size as the PC cassette.
Ensure that the cassette is adjusted correctly for the paper size
you are using, refer to Chapter 3, Loading Paper into Your Paper
Cassette.
Check the printer’s control panel to ensure that the lock function
in the Config menu is disabled, so that the tray is not locked out.
8-10 Solving Printer Problems