Filter
Top Products
PostScript Troubleshooting
The items below are PostScript language specific and may occur where
several printer languages are used and in shared printer environments.
Situation Solution
A text listing of PostScript
commands prints instead of
your PostScript printing job.
The control panel PERSONALTY=AUTO setting may have been confused
by a nonstandard PostScript code. Check PERSONALTY= to see if it is
set to PS or PCL. If it is set to PCL, set it to PERSONALTY=PS for this print
job only, then, when the job has printed, return the setting to AUTO.
The job prints in Courier
(the printer’s default
typeface) instead of the
typeface you requested.
The requested typeface is not available in the printer or is not present
on the disk. Use a font download utility to download the desired font.
Fonts downloaded to memory are lost when the printer is switched
OFF. They are also lost if Resource Saving is not used and a
personality switch is performed to print a PCL job. Disk fonts are not
affected by PCL jobs or by switching the printer OFF. Print a font
printout to verify that the font is available. If a disk font appears to be
missing, it may be because a software utility was used to delete the
font, because the disk was re-initialized, or because the disk drive is
not installed correctly. Print a self test to verify that the disk drive is
installed and functioning correctly.
A legal page prints with
clipped margins.
If the page margins are clipped, you may have to print the page at
300-dpi resolution or install more memory (see Chapter 6, “PostScript
Printing”).
A page fails to print. First, set PRT PS ERRS=ON, then send the job again to print a
PostScript error page. If an error page prints, refer to the following
table entry “A PostScript error page prints,”. If this does not correct
the problem try turning Resource Saving and I/O Buffering OFF, or
installing more memory (see Chapter 6, “PostScript Printing”).
A PostScript error page
prints.
Make sure the print job is a PostScript job. Check to see whether
your software expected you to send a setup or PostScript header file
to the printer. Check the printer setup in your software application to
ensure that the printer is selected. Also, check you cable connections
to ensure that they are secure.
Solving Printer Problems 8-11